With EFG Digital Key
Step-by-step guide on setting up EFG Digital Key, and then logging into the digital channel.
Learn moreHelp logging in
Tips to help you get online
Our guide to logging in
There are two ways to access our web channel:
1. EFG Digital Key App
This app offers a password-free way to log in, making the process quick and secure.
2. Hard Token
A small physical device that generates a token code for secure access.
If you have forgotten your username, please contact eBanking support at +41 800 334 334 (charges may apply).
Step-by-step guides to getting started
Future connections
Simply enter your Username and scan the QR code using the EFG Digital Key app and then Approve the login request.
Enter your username and click ‘validate’. Next enter your password and the token code provided by the Entrust device.
If you want to change your password, click on ‘Forgot your password’. Enter your username and the email address you used to register with EFG digital channel. Open the ‘Reset password’ email and follow the link to reset your access, create a new password amd then confirm the changes using your hard token.
Discover more
From mobile banking to secure live chat, find out how EFG can help you achieve your financial goals today.
