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Learn moreHow to change your eBanking password
Guiding you to protecting your accounts
Creating a new password
Whether you've forgotten your password, or want to change it to ensure your log in is as secure as possible, we talk you through the process, step-by-step.
In case you have forgotten your password or want to change it, please click on “Forgot your password?” (A)
You will be requested to enter:
- Your username (B)
- The email address you provided to the bank when you subscribed to eBanking services (C)
Clicking on “Continue” (D) will generate a reset password email.
NB: Please check your email inbox as well as your spam folder.
At this stage, you will have to enter a password and to confirm it. This password must follow our password policy.
Finally, to commit changes, you simply have to enter your token code.
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