eBanking
用户指南 - 客户

Your first connection

To access the digital channel, visit the EFG website and click on the ‘Login’ button at the top right of your screen. Alternatively, navigate directly to https://ebanking.efginternational.com. 

1. Use the username provided in your welcome letter.

2. Set a password by clicking on “Forgot your password?” (A)

3. Then, you will be requested to enter:
   . Your username (B)
   . The email address you provided to the bank when you subscribed to eBanking services (C)

4. Clicking on “Continue” (D) will generate a reset password email.
   . Please check your email inbox as well as your spam folder.

5. At this stage, you will have to enter a new password – this password must follow the password policy shown.

6. Now you need to enter an authentication code which you can get from the Entrust device
   . To get a code from the Entrust device, hold down the hexagonal button (A) for a few seconds and a code will appear in the display (B).

Future connections

Once you have created a password, it is simple to log in to the digital channel. Enter your username and click ‘validate’, next enter your password and token code. The token code is provided by the Entrust device.