Help logging in

Tips to help you get online

Our guide to logging in

To log into the digital channel, you need to first set up EFG Digital Key – our authentication app. If you have not yet set this up, please follow our step-by-step guide on getting started.

If you have forgotten your username, please contact eBanking support at +41 800 334 334 (charges may apply).

Step-by-step guide to getting started

Novo na banca digital

Guia passo-a-passo para configurar a EFG Digital Key.

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Future connections

Using EFG Digital Key

Simply enter your Username and scan the QR code using the EFG Digital Key app and then Approve the login request.

Precisa de ajuda com o eBanking? Entre em contacto

Está a ter problemas com o nosso serviço de eBanking? Entre em contacto com a nossa equipa técnica.

eBanking para clientes:
Segunda a sexta das 08:00 às 18:00 CET
Telefone: +41 800 334 334

Para encontrar um número de telefone local gratuito para o seu país, consulte o nosso diretório internacional.

eBanking para gestores de património independentes:
Segunda a sexta das 08:00 às 18:30 CET
Telefone: +41 58 809 3999

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Our online and mobile platforms provide you with round-the-clock access to your finances.

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Help Centre

Comprehensive Support for Online and Mobile Tools

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Web channel guide

Connecting to the EFG digital website

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