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eBanking Support Directory

Our toll free international numbers

Here to help, whenever and wherever you need.

Need to get in touch with eBanking support? Just call our free of charge numbers below.

If your country is not listed, or you cannot reach the free number from your mobile phone, please call our Swiss number (charges may apply):
+41 58 809 4001

Opening hours: Monday–Friday, 08:00–18:30 (Swiss time)

*From 2pm (HK/SG local time), the support desk is available in English, French, Spanish, Italian and Russian. For the best experience, we recommend using your EFG Digital Key for identification when reaching the desk. If you do not have one, or if you require assistance before 2pm, please contact your Client Relationship Officer directly.

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Let us know where you’re located so we can tailor our information to make your experience more relevant.

Your regional contact:

  • EFG Bank AG
    Bleicherweg 8
    P.O. Box 6012 - 8022 Zurich
  • +41 44 226 17 17
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